International Education Agent Performance Reports

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Many providers enter and link agent data with Confirmation of Enrolments (CoEs). The reports below display the number and percentage of ‘Complete/Incomplete’ CoEs as the key performance indicator by Agent or Agency. CoEs are considered ‘Incomplete’ when they have an outcome of:
 
  • Student transferred – Transferred to course at another provider
  • Student notifies cessation of studies.
  • Provider decision to cease student enrolment– Non-payment of fees, disciplinary reasons.
  • Non Compliance with student visa conditions – Unsatisfactory attendance, or unsatisfactory course progress.
  • Deferring/Suspending student enrolment – Compassionate/compelling circumstances, or student misbehaviour.

The Agent Performance by CoE completion rate raw data report contains details of individual CoE records which make up the information in the other Agent and Agency reports in PRISMS.

 

Report 1 – Agent/Agency performance by provider - summary

IE Agents data 1.png

IE Agents data 2.png

 

Report 2 – Agent/Agency performance by provider - detail

Agency
Total Number
Of CoEs
Transferred
Transferred %
Provider Decision
Provider Decision %
Non Compliance
Non Compliance %
Deferment/
Suspension
Deferment/
Suspension %
Total Incomplete CoEs
Incomplete %
ABC Agency
2
0
0.0
1
50.0
0
0.0
0
0.0
1
50.0
DEF Agency
2
0
0.0
0
0.0
0
0.0
0
0.0
0
0.0
GHI Agency
3
0
0.0
0
0.0
0
0.0
0
0.0
0
0.0
JKL Agency
1
0
0.0
0
0.0
0
0.0
0
0.0
0
0.0
MNO Agency
5
0
0.0
1
20.0
0
0.0
0
0.0
1
20.0
PQR Agency
4
0
0.0
0
0.0
0
0.0
0
0.0
0
0.0
STU Agency
153
12
7.8
20
13.1
0
0.0
0
0.0
32
20.9
V Agency
188
15
8.0
8
4.3
0
0.0
0
0.0
23
12.2
WX Agency
27
7
25.9
1
3.7
0
0.0
0
0.0
8
29.6
YZ Agency
2
0
0.0
0
0.0
0
0.0
0
0.0
0
0.0

 

Report 3 – Agent/Agency by provider - reliance

IE Agents data 3.png