Enquiries

Area of enquiry

Method of contact

 Contact details

Educational Services for Overseas Students (ESOS) legislation

Online enquiry form

Telephone

ESOS Online Enquiry Form

1300 615 262

Tuition Protection Service (TPS)​

 Email​

 Telephone

operations@tps.gov.au​ 

(02) 6271 3440

Qualifications recognition 

FAQs

 

Frequently Asked Questions

 

For migration enquiries contact the Department of Immigration and Border Protection

Endeavour Scholarships and Fellowships

​Email endeavour@education.gov.au

CRICOS Annual Registration Charge

Email

Telephone

esosarcmailbox@education.gov.au

1300 793 993 

PRISMS

(Provider Registration

and International Students

Management System)

Email

Telephone

prisms@education.gov.au

02 6240 7647

General enquiries

Email

Telephone

iehotline@education.gov.au

1300 615 262

Translating and Interpreting Service (TIS National)

​ Telephone

Call the Translating and Interpreting Service (TIS National) on 131 450 and ask the TIS to telephone 1300 615 262

National Relay Service

Internet relay - Speak and Read - Type and Read - Type and Listen - Speak and Listen

Telephone ​ TTY users phone 133 667 then ask for 1300 615 262.
Speak and Listen users phone 1300 555 727 then ask for 1300 615 262.

National office

Postal address ​International Group
Department of Education
PO Box 9880
Canberra ACT 2601
 

 

* This is a national local call cost help line, available from 8am to 6pm Monday to Friday, excluding Australian public holidays.​​