The purpose of the ESOS enquiry form is to provide general advice and assistance to persons on provider obligations and students’ rights pertaining to the ESOS legislative framework administered by the Department of Education and Training. The Department does not give legal advice.

Before you complete this form, please see the following links to common areas of enquiries, where you may be able to find information relevant to your enquiry.

Please provide the following information to enable the department to respond to your question, complaint or refund claim.
The information you input into this form will be forwarded to the appropriate area, which will attend to the matter as soon as possible. You should expect an initial reply within five working days.

Please note: Required fields are shown with *.

Your enquiry:
Your role*:	Choose from the list below Student Provider Friend / Relative Government Department Agent Other
Enquiry type*:	Choose from the list below Question Complaint Refund Claim

Your Contact Details:

Given name*:
Family name*:
Contact email*:	*must be a valid email address
Daytime telephone*:

Student details (if applicable):

Are the student contact details the same as the contact details provided above? yesno
Student given name:
Student family name:

Student date of birth:
Student CoE #:		Student ID #:

Provider details (if applicable):

Provider:

State/territory:

Choose from the list below ACT NSW NT QLD SA TAS VIC WA

CRICOS #:

Form Validation*:

I can not read this

Please enter the above characters: